Return Policy
The "Return Policy" applies only to orders from book distributors, book wholesalers, and retailers. (Retail customers should see OUR 100% GUARANTEE)
THE FOLLOWING RETURN POLICY IS BETWEEN LIFEVEST PUBLISHING, INC., HEREIN REFERRED TO AS LIFEVEST PUBLISHING, INC. AND EITHER A DISTRIBUTOR, WHOLESALER, OR RETAILER, HEREIN REFERRED TO AS THE BUYER.
LIFEVEST PUBLISHING, INC. PROVIDES A RETURN POLICY FOR ALL ORDERS PROCESSED TO BUYERS BASED ON THE FOLLOWING PARAMETERS:
THE CLOCK STARTS ON ALL ORDERS THE DAY THE ORIGINAL ORDER IS SHIPPED FROM LIFEVEST PUBLISHING, INC. ALL "RETURNS" AND ANY MONEY OWED TO LIFEVEST PUBLISHING, INC. BY THE BUYER MUST BE RECEIVED BACK WITHIN 90 DAYS OF THE DATE THE ORIGINAL ORDER WAS SHIPPED. (THE DATE IS NOTED ON THE ORIGINAL INVOICE).
ALL "RETURNS" MUST ARRIVE AT LIFEVEST PUBLISHING, INC. IN RE-SALEABLE CONDITION IN ORDER TO RECEIVE CREDIT FOR THE RETURN. ANY BOOK OR PRODUCT RECEIVED DAMAGED AND/OR USED WILL NOT BE ELIGIBLE FOR CONSIDERATION AS A "RETURN".
LIFEVEST PUBLISHING, INC. IS NOT RESPONSIBLE FOR ORDERS DAMAGE BY ANY SHIPPING VENDOR. BUYERS RETURNING BOOKS AND PRODUCTS ARE STRONGLY ENCOURAGED TO PURCHASE INSURANCE FOR MERCHANDISE BEING RETURNED - THE BUYER RETURNING THE MERCHANDISE IS RESPONSIBLE FOR ENSURING THE MERCHANDISE ARRIVES IN AN UNDAMAGED, RE-SALEABLE CONDITION TO LIFEVEST PUBLISHING, INC.
LIFEVEST PUBLISHING, INC. WILL PROCESS AN ENTIRE INVOICE UPON RECEIPT OF ANY RETURNS. THIS MEANS, A CHECK OR MONEY ORDER FOR ANY SALES MUST BE INCLUDED WITH ANY RETURNS ASSOCIATED WITH A GIVEN INVOICE OR A REPRESENTATIVE FROM THE BUYER MUST CALL AND PROCESS A CREDIT OR DEBIT CARD TRANSACTION FOR ANY MONEY OWED BY THE BUYER. "RETURNS" RECEIVED WITHOUT MONEY DUE WILL NOT BE PROCESSED UNTIL THE MONEY IS RECEIVED. THIS COULD CAUSE A BUYER TO MISS THE 90 DAY WINDOW FOR THE GIVEN INVOICE AND MAKE THE BUYER RESPONSIBLE FOR PAYMENT OF ALL MERCHANDISE, RETURNED OR OTHERWISE, ON THE GIVEN INVOICE.
QUESTIONS REGARDING THIS POLICY SHOULD BE DIRECTED TO THE OFFICE OF THE PRESIDENT AT 303-221-1007.
|

